Frequently Asked Questions
How long is the warranty for this product?
The warranty covers 24 months or 2500 working hours for the entire machine, starting from the time of shipment.
What is the typical delivery time?
Production generally takes 15 to 20 days after receiving the advance payment. Standard models may be available in stock for immediate delivery.
What is the battery life and charging time?
The continuous working time is approximately 4-6 hours. Charging takes about 5 hours. The intelligent charger automatically stops once the battery is full.
What is the expected lifespan of the battery?
The batteries follow high-quality standards (German technology) and can operate efficiently for up to 6 years.
Are customized OEM or ODM products available?
Yes, customized products can be provided based on your specific requirements. We handle various non-standard requests.
Can we choose a specific color for our order?
Absolutely. We offer various colors including orange-red, white, green, and blue. Simply provide us with your preferred RAL code.