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Frequently Asked Questions
How is the quality of your product?
We focus on producing high-quality products with thick materials and durable core components. Each product has undergone long-term market validation with a low failure rate.
How do you ensure the product meets my usage conditions?
Our professional sales personnel will communicate with you in detail about your specific needs in the early stage and recommend the most suitable products for your environment.
Can you provide customized services?
Yes, we provide various customization services including color, logo, body size, and specific body function adjustments to meet your requirements.
How long does it take for product production?
Production time is approximately 10 to 30 days. Standard products may ship immediately, while customized or complex orders require more time.
What shipping methods are available?
Most products are transported by sea. Some regions can be served by railway. Small parts can be shipped via international express delivery.
How is after-sales service provided?
We provide user manuals, assembly videos, operation guides, and maintenance videos with every shipment to ensure ease of use and longevity.
AJ Forklifts
