What types of products are available?
We supply a full range of electric and diesel forklifts, including counterbalance forklifts, reach trucks, VNA stackers, electric pallet trucks, and order pickers.
Do you offer customization?
Yes. We offer customization for colors, branding (OEM), and specific features such as fork dimensions and lift heights.
What is the standard lead time for orders?
Standard models typically take 15-30 days. For customized or large bulk orders, the lead time is approximately 30-60 days.
What are the shipping and delivery terms?
We work under various Incoterms including FOB, EXW, CFR, CIF, and DAP. We handle expert packing and export documentation to ensure safe transit.
How is the product quality guaranteed?
All partner factories are ISO-certified and products meet CE standards. We conduct 100% pre-shipment inspections to ensure operational excellence.
What kind of after-sales support is provided?
Support includes English operation manuals, remote video technical assistance, and the supply of genuine spare parts for maintenance.