Frequently Asked Questions
Q1. Are you a manufacturer or a trading company?
We are a specialized manufacturer (factory only) based in Guangdong, China, with years of experience serving international markets including North America and Western Europe.
Q2. How do you ensure product quality?
We maintain strict quality control through pre-production samples before mass production and a thorough final inspection of every unit before shipment.
Q3. What product categories do you offer?
Our expertise includes electric scooter parts, automated guided vehicles, industrial robot accessories, and specialized spare parts for high-end electric mobility solutions.
Q4. Why should we choose your factory over others?
With over 6 years of specialization, we offer direct factory pricing and advanced product engineering. Our "quality superior" principle ensures you get the most competitive edge in your market.
Q5. What payment and delivery terms are available?
We support FOB and EXW terms. Payments are accepted via T/T, L/C, Western Union, and MoneyGram in multiple currencies including USD, EUR, and CNY.
Q6. What languages does your support team speak?
Our professional team provides services in English and Chinese to ensure smooth communication and after-sales support.
AJ Forklifts
